Issue with DJI Mic system and mobile device compatibility

• Scott encounters a problem where the DJI Mic system no longer works with his mobile device.
• He loves his mic and uses it for 99% of his videos, especially when shooting outside.

“I think I know what the problem is.”

Speaker’s experience with using the DJI Mic system

• Scott mentions using his Sony EV10 camera for shooting videos, but switched to his iPhone for shooting inside his car due to limited space.
• He wanted the audio to match, so he connected his DJI Mic to his iPhone.
• Scott recorded 42 other videos with this setup, expecting the audio to be captured.
• However, none of the videos had audio, despite seeing the audio indicators bouncing on his device’s screen.

“None of those videos had audio although when I was looking at it, I saw the little green bouncing.”

Troubleshooting the lack of audio issue

• Scott mentions unplugging and plugging the mic back in multiple times in an attempt to fix the issue.
• He searched online to find solutions but couldn’t find any videos addressing this specific problem.
• Eventually, he found a forum post where another person described a similar issue and the solution they found.

“So then I unplugged it, plugged it back in multiple times, hopped on the internet to try to find…a video like this that would show me how to fix this situation.”

Solution to the lack of audio problem

• Scott demonstrates the solution visually by showing the setup of his DJI Mic system.
• He takes the transmitter off and attaches the lightning bolt adapter.
• He plugs the mic into his iPhone and verifies that the audio is now working properly.

“The best way to do it is to just show you…The key is that when you insert this, you push it all the way in…That way when you plug it in, all four pins have matched up and it’s going to give you audio to your video.”

Reflecting on the issue and advice for viewers

• Scott acknowledges that his lack of checking for audio in the previous videos was a rookie mistake.
• He advises against making the same mistake and recommends checking for audio before recording multiple videos.

“That was a rookie move…another rookie move was the fact that I did that many videos without checking to see if I had audio…something that I would not recommend anybody do.”

“So if you ever have this issue, I hope it’s just as simple as making sure this is pushed in all the way for you to get your audio.”